Privacy Policy

Effective Date: Jan 17 2025

At Black Barn EVs, we value the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including vehicle repair and maintenance. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you interact with us:

Personal Information: When you schedule an appointment, request a quote, or contact us, we may collect personal details, such as your name, phone number, email address, and billing information.
Vehicle Information: We collect information about your electric vehicle (EV) such as make, model, year, VIN (Vehicle Identification Number), and service history.
Service Records: We maintain records of the services performed on your vehicle, including diagnostics, repairs, and maintenance tasks.
Payment Information: If you make a payment, we may collect credit card details or other payment methods. (Note: We do not store sensitive payment information beyond processing.)
Website and Usage Data: When you visit our website, we may automatically collect data about your interactions, such as IP address, browser type, and usage patterns through cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: To schedule, perform, and follow up on the electric vehicle services you request.
Customer Support: To respond to your inquiries, resolve issues, and improve our customer service.
Payment Processing: To process payments for services rendered.
Marketing: With your consent, we may send you promotional offers, newsletters, or information about new services related to your EV. You can opt out at any time.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We take reasonable security measures to protect your personal and vehicle information, including encryption, secure storage, and limiting access to authorized personnel only. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our business, such as payment processors, vehicle part suppliers, or IT support services.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, enforce our agreements, or protect the rights, property, or safety of Black Barn EVs LLC, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

5. Your Rights and Choices

Access and Correction: You may request access to the personal information we hold about you and ask for corrections or updates.
Data Retention: We retain your information only for as long as necessary to provide our services or to comply with legal obligations.
Marketing Communications: You can opt out of marketing communications by following the unsubscribe instructions in the emails or by contacting us directly.
Data Deletion: You can request the deletion of your personal data by contacting us, subject to any legal obligations we may have to retain certain information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Black Barn EVs LLC
South Quaker Hill, Pawling NY 12564
914-538-2756
blackbarnevs@yahoo.com

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Black Barn EVs LLC with your electric vehicle service and repair needs.